A stable and secure development environment is critical to interactive development. Carl West, Director Client IT Services, and his team, make it their dedicated mission to ensure that our clients never need to know how hard they work behind the scenes to make sure their projects are created in a flawless technical environment.

Carl is equally comfortable balancing data flows between LeapFrog Interactive's data-centers as he is presenting a new recommendation to a client. His efforts have built a stable, sustainable, and scalable infrastructure and a controlled and process-focused development environment that serves clients ranging from Fortune 500 companies to niche-oriented small businesses.

His responsibilities range from our own development platforms to versioning control and standards and procedures for application products we provide to our clients, such as the LeapFrog Editing and Publishing (L.E.A.P.) Framework, which is our Enterprise Content Management System. His military background brings a process-rich approach that works to find the glitches long before they reach the client.

Carl is the president, staff, and cheerleader for his very own Optimist Club chapter. With his positive attitude, Carl has built a team that makes even the most testy of technical challenges fun to solve.

Carl is a Microsoft Certified Professional (MCP), Microsoft Research Panel member, and member of both the League of Professional System Administrators (LOPSA) and Network and Systems Professionals Association (NaSPA). He also holds a black belt in Tae Kwon Do. Carl was also honored with a nomination for Systems Administrator of the Year for 2006.

Data Services – The Data Services Team's responsibility is to maintain and build the technology infrastructure at LeapFrog Interactive, and provide technical support to staff and clients. The Data Services Team provides proprietary applications support, monitor servers, perform daily backups, and database administration; as well as handling domain and registration issues for clients.